FAQ

FAQ

WHAT ARE PRESETS?

Presets are nothing more than ‘filters’ available for Adobe Lightroom. Lightroom is a professional coloring program for photographers. It’s called coloring for a reason – the program gives you unlimited possibilities of changing any colors in the photo to your liking. Our presets are perfect time-savers and help you to create a certain look with only one click.

Even though our presets are one-click presets, you will need to adjust exposure, contrast and saturation to your liking and or to match the settings of your camera. This is completely normal and the more you grow as a photographer, just like with any other art, you start developing your own look for your photos.

DO I NEED A SOFTWARE TO USE THE PRESETS?

Yes, you need the Smartphone App “Lightroom Mobile CC” which is free or “Adobe Lightroom Classic/CC” or if you prefer Photoshop “Adobe Camera RAW” to use our presets.

Important note for desktop users: Please make sure you have done the most recent upgrades to Lightroom CC & Lightroom Classic CC (7.3 or later) for desktop. Our Desktop presets are XMP files and we do not offer the former .lrtemplate format anymore.

DO I NEED A COMPUTER TO USE YOUR PRESETS?

(Yes,) once you receive your digital downloads you’ll get a zipped file including the desktop and mobile presets files which you can easily unzip with a laptop. Otherwise you can send us an email and request the unzipped mobile files which you can directly download to your phone. We’ll do our best to reply within 48 hours.

DO YOUR PRESETS WORK FOR ALL CAMERA TYPES?

Yes! All our looks have been tested on many different RAW/JPG files of many different photographers. Please keep in mind that your results depend on how you shoot and what light you prefer. Presets are perfect points from where to start but you might have to adjust basic settings such as white balance, brightness, etc.

HOW DO I GET THE PRESETS?

After purchase you’ll automatically get a confirmation mail and a download option including your zipped preset files. Please also check your spam folder.

WHERE CAN I FIND YOUR INSTRUCTIONS?

The instructions are linked in the order confirmation mail. You can find our mobile and desktop instructions HERE.

WHO’S ANSWERING FURTHER QUESTIONS?

Drop us a line via email: info@cristiandina.com

We do our best to answer all of your questions within 48 hours.